LUS Fiber | EEO Public File

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Customer Support

LUS Fiber is committed to providing the same responsive, local, quality customer service you enjoy from Lafayette Utilities System. Browse our online resources for answers to frequently asked questions and other information, or contact us through one of the methods listed here.

Email Us

Submit the Customer Support Form below to email a member of our team. You will receive a response within 24 business hours. We do not recommend that you report technical issues using this form, but instead call us at 99-FIBER (993-4237).

Name:

Phone Number:

Email:

Address:

City:

State:

Zip Code:

Best Time to Call:

The options are 8 a.m. – 7 p.m., Monday through Friday 8 a.m. – 5 p.m. on Saturday for Ordering and Billing Assistance

7 a.m. – midnight, Monday through Friday; and 7 a.m. – 10 p.m., Saturday and Sunday for Technical Support

Comments/Questions:

EEO Public File

Click here to download a PDF of our EEO Public File .

View Other Customer Support Topics

Quick FAQ

Educational Library

Landlord Approval & Permission Form

Residential Subscriber Agreement

Recurring Payment Form

Truth in Billing

For Immediate Assistance Call 99-FIBER

(993-4237)

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